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ChangeGear CMDB

Effectively Manage Your IT Assets and Resources

To keep the business competitive and running efficiently, IT organisations must operate like fine-tuned and well-managed businesses; to do this however, they must have control and visibility into the IT infrastructure. Implementing a Configuration Management Database (CMDB) gives you the visibility that you need for effective IT asset management.

ChangeGear’s CMDB features a central repository with dependency mapping and configuration auditing that allows organisations to easily provide asset management for their entire virtual and physical infrastructure. The ChangeGear CMDB was built with simplicity as its principal design component - featuring an intuitive user interface. You can rapidly deploy and utilise ChangeGear’s advanced capabilities to map and manage critical resources such as business services, hardware, software, users, documentation, and configuration within one federated database.

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ChangeGear Video Resources

Additional Resources

Whitepapers

IT Change Management:
Understanding & Implementing ITIL Best Practices

IT’s role in meeting Sarbanes-Oxley requirements

CMDB:
The key to infrastructure visibility

EMA Research Study:
Why Deploy CMDB


Datasheets

ChangeGear Service Desk Suite

ChangeGear Plus

ChangeGear Enterprise

Technical Requirements


With ChangeGear CMDB, you gain deeper insight into the critical IT infrastructure. Having a single comprehensive repository of IT information helps companies meet today’s demanding business requirements, from eliminating costly downtime to securing valuable assets to demonstrating regulatory compliance.

Configuration Management Features

Configuration Management

Gain complete visibility of every component in your IT infrastructure with the discovery of assets, software configuration, and dependencies.

CMDB

Federated repository of IT resources that includes business services, hardware, software, users, documentation, and configuration. The CMDB can be extended to contain custom resource types and comes with the ability to add attributes and modify forms.

Business Policy Automation

Business rules engine will monitor ChangeGear according to specific rules and conditionally respond with the actions you specify. With the BPA, you can easily create new business rules and set up IT process automation and notifications.

Dependency Mapping

Gain unparalleled visibility into the IT infrastructure with visual mapping of CIs, their dependencies, and relationships. These graphical representations are critical for assessing the impact of potential changes, troubleshooting, and root-cause analysis.

Configuration Auditing

Using the built-in Business Policy Automation tools, CMDB monitors hardware and software change, alerts IT staff of unauthorised network changes/access and maintains audit trail of change activities.

Real-time Reporting

Reporting is simple with ChangeGear. You can report on all aspects of your IT environment using our pre-defined reports or the built-in ad-hoc reporting tool. ChangeGear also integrates with Crystal Reports.

Web Services SDK

ChangeGear can be easily integrated with an existing system monitoring, network management, or help desk application.

Service Asset Features

Automated Network Discovery

The ChangeGear Resource Discovery Expert (RDE) automatically discovers applications, servers, and network devices to provide visibility and insight into your virtual and physical IT infrastructure. The RDE framework allows you to plug in your own custom collectors to meet your specific configuration needs.